Penang Airport Passenger Guides
Penang International Airport's passenger terminal is designed with two
levels, serving specific functions for arrivals and departures. The ground
level is dedicated to arrivals, while the upper level is utilized for
departures. Sky bridges connect these levels, allowing passengers to
conveniently access their boarding gates.
Arrival Hall
The arrival hall at Penang International Airport is a long and narrow
concourse, featuring approximately a dozen sky bridges. Most planes dock at
the terminal, utilizing these bridges for passenger embarkation. However,
smaller aircraft may park off one end of the terminal, requiring passengers
to walk across the outdoor tarmac to reach the terminal building. Both
domestic and international passengers, whether arriving or departing, use
the main concourse. International passengers are directed to immigration
counters located on the lower level. Baggage claim counters are situated a
short distance behind immigration, followed by the customs area and the main
arrival hall.
Departure Hall
The departure hall is situated on the first floor of the terminal. Each main
entryway is equipped with screens displaying information about the check-in
counters for respective flights. Passengers must undergo security screening,
including metal detection and baggage scanning, to access the check-in
counters.
The domestic and international gates are located beside each other at the
far end of the terminal. Beyond this point, only passengers with valid
tickets are allowed. International passengers must pass through immigration
control, while all passengers go through a second security screening before
entering the departure lounge.
For more detailed information about the facilities available at Penang
International Airport, you can refer to the Airport
Facilities page, which provides additional insights.
undo Penang International Airport